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Why You Should Never Judge a Digital Campaign by Its Last Click

Relying solely on “Last Click” as the hero of your marketing report is like giving the gold medal to the final runner of a relay and ignoring the team that got the baton there. Many marketers still fall into this trap—judging success by the final click while overlooking the entire customer journey that led to it.

Take Display Ads, for example. Often dismissed as ineffective due to low CTRs, they actually play a vital role in building early awareness. That first moment of brand exposure—be it a banner on a news site or a product teaser in a social feed—plants the seed. Follow that with a string of touchpoints: influencer mentions, YouTube reviews, search ads, retargeting campaigns, and email reminders. Eventually, the customer converts—but the Last Click is just the final nudge, not the full story.

In this article, I unpack why marketers need to stop viewing conversions in isolation. By treating every ad message as a “cast member” in a larger narrative, we begin to understand that conversion is an ensemble performance, not a solo act.

You'll also learn how to apply Attribution Models like First Click, Last Click, Linear, and Time Decay to fairly assign credit across the journey. More importantly, the Rack & Stack method helps prioritize which channels and campaigns are actually performing—so you know where to double down, and where to cut back.

This isn’t just a theoretical discussion. It’s a call for smarter marketing: one that gives proper credit, tracks real influence, and helps creative and performance teams speak the same language.

If you’ve ever asked, “Do Display Ads actually work?” or “Where is my marketing budget really paying off?”—this is the deep-dive you’ve been looking for.

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數碼廣告營銷,為什麼不能只看 Last Click?

在數碼營銷世界裡,轉換從來不是「最後一擊」的功勞。Display Ad、社交內容、搜尋廣告、Retargeting⋯⋯每一個接觸點都是推動購買決策的無名功臣。若只靠 Last Click 作為判斷標準,往往會錯誤分配預算、忽視真正有效的策略。這篇文章將帶你拆解歸因模型與堆疊排序,重構轉換背後的真相。

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Rudi Leung
How Hong Kong Marketers Can Win Over Mainland Chinese Visitors on Xiaohongshu?

Xiaohongshu has become a powerful tool for understanding Mainland Chinese visitor preferences, with over 300 million monthly users sharing insights on brands, destinations, and services. For Hong Kong marketers, this platform offers a unique opportunity to connect with Chinese travelers, build brand loyalty, and tap into the trends that resonate most. Discover how your brand can leverage Xiaohongshu to enhance visibility and engage a valuable audience.

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Rudi Leung
香港之「脆」:探索Threads如何顛覆社交媒體版圖

Threads,被譽為「X 殺手」(Twitter Killer),目前已成為全球增長最快的社交媒體平台,尤其在香港及台灣迅速崛起。隨著用戶數量在2024年8月突破1.9億,Threads吸引了大量活躍用戶,特別是年輕的Gen Z群體,成為社交媒體的新勢力。調查顯示,香港用戶每天多次登入Threads,以娛樂、八卦及了解熱門話題為主,而大部分用戶更偏好簡短、有力的文字內容。品牌在進駐Threads時需注意本地化策略,並利用平台的高黏性建立與消費者的緊密聯繫。此報告深入分析了香港用戶的行為模式,為品牌提供了實用的營銷建議,幫助他們在這個新興平台上搶佔先機。透過這份報告,了解如何有效利用Threads提升品牌曝光度,與消費者進行真實、貼近的互動,成為社交媒體市場中的贏家。

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Rudi Leung
Threads and the City | Survey Insights

Threads, formerly known as Twitter, was quickly hailed as the "Twitter killer" and has swiftly become the fastest-growing social media platform globally. As of Jan 2024, Threads boasts around 160 million users worldwide.

Despite Twitter's historically lukewarm reception in the Chinese social media market, Threads has successfully garnered a significant active user base in Hong Kong, which is a notable accomplishment over a year after its global launch.

In a twist of events, many Hong Kong users have even begun using Threads (mainly in Cantonese) as an alternative to local forums, with some claiming it has surpassed the popularity of LIHKG, one of the most well-known forums in the city.

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